Here at GuestRevu, we help thousands of hospitality professionals in over 35 countries spend less time stuck behind their desks by automatically collecting online reviews from sites like TripAdvisor and Booking.com, emailing questionnaires to guests so they can provide valuable direct feedback, and consolidating data to make analysing trends a piece of cake.
Want to start making your life easier by opening up a direct channel with guests? To celebrate our new two way integration, GuestRevu is offering Cloudbeds users a special offer — Start a 30 day free trial of GuestRevu now, and you’ll get a 25% discount for your first year if you sign up before the end of the trial! Simply use the following discount code:
Firstly, make sure you have signed up with GuestRevu.
Not a GuestRevu customer yet? Click here to buy GuestRevu now (you will only be billed later)
Once your account has been set up, we will guide you through the process of authorising GuestRevu to access your Cloudbeds reservations data, which will automate the collection of your guests’ departure information.
Fields marked with an asterisk (*) are required fields. GuestRevu can store the others if you wish, but they are not required for integration to work.
After a guest checks out of your property, GuestRevu will automatically send them a customised questionnaire requesting feedback. Once the questionnaire is complete, key data is pushed back to the Cloudbeds PMS and displayed on your dashboard under the "guest notes" field.
Just contact GuestRevu support and request your integration to be deactivated. Alternatively, apps can always be disconnected from your Cloudbeds account through myfrontdesk.
GuestRevu prides itself on its proactive, friendly and efficient support. An account manager will guide you through the entire integration process, and provide application training via email, or via video conference call on request, free of charge.
Should you require additional assistance you can send our support and email on firstname.lastname@example.org, give us a call on United Kingdom +44 (0) 800 133 7023 (UK) or +27 (0) 87 231 0125 (South Africa) or speak with support via our live chat from either our website or application.
GuestRevu’s support team have written a number of articles answering frequently asked questions to help users get the most of their GuestRevu account.