The Covid-19
Hospitality
Resource Roundup

Solidarity in the face of uncertainty

As we all try to navigate the magnitude of the challenges facing our industry, we wanted to provide a resource where fellow hospitality professionals could come to find insightful, reliable and helpful articles, videos, blogs and more about what Covid-19 means for us as an industry and how best to weather the storm that faces us.

How you can help

save-my-spot-logo-4Struggling hospitality businesses across Southern Africa can list their business on Save my Spot, where loyal patrons can buy coupons at a discount and support a charity
Get listed or buy a coupon

treatournhsJoin with the hotels, restaurants and other leisure facilities across the UK in pledging free getaways to NHS workers once movement restrictions are lifted, or nominate a deserving NHS worker
#TreatOurNHS on Twitter

savepublifeBudweiser’s Save Pub Life initiative aims to provide British pubs with a source of income by offering patrons the opportunity to buy gift cards, and matching the value as a donation
Buy a beer or add your pub

homesfornhsShort term rental properties that are vacant due to travel restrictions can work with the Homes for NHS scheme to provide accommodation to NHS workers
Offer a home or donate

oursocialkitchenOur Social Kitchen allows chefs and restaurateurs to share their passion for food in a safely physically distant way. Donations go to the South African Food Communities Trust
Cook together

Free resources


free-orm-report-preview2-GuestRevuGuestRevu is offering a free online reputation management report and optional consultation to help accommodation providers with their plans for reopening
Get a free ORM report

asksuitelogoAsksuite is offering hotels in North America and Europe free use of their award-winning chatbot until December
Add the Chatbot from Asksuit

UKPathwaylogoUKH Pathway by UKHospitality and CPL Learning is an online training platform offering hospitality courses for free during the closure period
Register for free e-learning courses

hotelsolutionslogoHotel Solutions Partnership are offering 500 complimentary one-hour consultations to hospitality businesses in need
Apply for a complimentary consultation

unwtologoThe UNWTO has created an interactive map detailing what governmental aid is available for tourism businesses across the world
Find support measures

eacademylogoeHotelier is offering massive discounts on many of its distance learning hospitality courses
Start an online hospitality course

This week's news

WATCH | Stun grenades, water cannons used at hospitality industry protest outside Parliament

By news 24 – 24 Jul 2020

Stun grenades and water cannons were used to disperse protesters marching to raise awareness about the plight of the hospitality industry outside Parliament on Friday.

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6 key findings that the travel industry can leverage for Covid-19 recovery

By e Insights – 24 Jul 2020

Sabre Corporation, a leading software and technology provider that powers the global travel industry, today released the results of its APAC-wide travel sentiment survey, revealing 6 key findings that the travel industry can leverage for Covid-19 recovery.

Read more

COVID-19: Impact on the hospitality workforce

By EHL Insights – 22 Jul 2020

The ruthless march of COVID-19 throughout the globe is first and foremost a human tragedy, affecting the health of hundreds of thousands of people. The consequences of measures taken worldwide to curb the pandemic are having a growing impact on the global economy. This article aims to offer key high...

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Domestic tourism likely to resume by Sep/Oct – Deputy Minister

By Daily Tourism Update – 22 Jul 2020

South Africa’s tourism sector faces a potential 75% reduction in revenue for 2020, thus putting at risk a further R149.7bn (€7.8bn) in output, 438 000 jobs and R80.2bn (€4.2bn) in foreign receipts.

Read more

Coronavirus: How South Africa and Rwanda are coping without tourists

By BBC News – 22 Jul 2020

With its game parks, beaches and historic sites, Africa attracts a huge number of foreign tourists but numbers are sharply down because of the coronavirus outbreak, writes Larry Madowo.

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How coronavirus is reshaping Europe's tourism hotspots

By The Guardian – 20 July 20202

The collapse of visitor numbers amid the pandemic offers cities a new opportunity to rethink their business model

Read more

Older articles

Travellers Confused by Inconsistent COVID-19 Travel Rules and Advice Across Europe

By Travel Industry Wire – 17 Jul 20202

The World Travel & Tourism Council (WTTC) has called for more consistent travel rules and COVID-19 advice by European countries to counter confusion by travellers and holidaymakers.

Read more

Government's reopening of leisure venues described as "great boost" for hospitality

By Big Hospitality – 17 Jul 2020

The Governments's announcement on the further easing of lockdown restrictions and the reopening of additional parts of the hospitality has been welcomed by parts of the hospitality sector. 

Read more

Coronavirus: Will the hospitality industry pass on VAT cuts to consumers?

By Sky News – 15 Jul 2020

After struggling for months, there are fears restaurants and hotels might not pass on savings to consumers.

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The handful of countries still welcoming US tourists

By CNN travel – 15 Jul 2020

While most US travelers are staying close to home this summer, preferring short-distance car trips to international air travel, some voyagers won't let a global pandemic curb their travel plans.

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What do changing holiday habits mean for Europe’s hotels?

By eHotelier – 14 Jul 2020

With lockdowns lifting and borders opening, millions of Europeans are heading off for a summer holiday – even if their plans are rather different to previous years.

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Domestic leisure travel ban raises ire of tourism industry

By Moneyweb – 14 Jul 2020

Ongoing Covid-19 restrictions mean that even overnight trips within a province are not allowed.

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Lack of high-spending US travelers will prolong economic recovery

By eHotelier – 14 Jul 2020

US tourist expenditure in Europe is expected to decline from US$116.1bn in 2019 to US$63.2bn in 2020, showcasing a 45.5% drop.

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Government make face masks mandatory in England

By Hospitality and Catering News – 14 Jul 2020

Late last night the Government changed from advising people in England to wear face masks where close contact with other people takes place, to making it mandatory from 24 July.

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Japan to launch subsidy campaign to support tourism amid COVID-19

By Shine – 13 Jul 2020

Japan will start a subsidy campaign to boost domestic tourism stricken by the COVID-19 pandemic, local media reported on Monday.

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Coronavirus: Holiday bookings boom as tourism reopens

By BBC News – 12 Jul 2020

Holiday firms are "frantically busy" taking bookings for cottages, caravan sites and holiday parks after lockdown restrictions were eased.

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'Super keen': Australia's tourism operators reopen as bookings surge – but doctors urge caution

By The Guardian – 10 Jul 2020

Huge spike in interest for Queensland reported, though states warned to make sure they aren’t heading for a second shutdown

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There’s a plan to open up tourism in South Africa – including international flights – but no dates, and no certainty

By Business Tech – 10 Jul 2020

The Department of Tourism presented its revised budget in parliament on Thursday (9 July), highlighting how the coronavirus pandemic and the national lockdown have caused massive damage to the industry.

Read more

85 Percent of U.S. Travelers Are Likely to Take a Road Trip This Summer

By Hotel News Resource – 09 Jul 2020

Summer travel inarguably looks different this summer, and the latest report from Expedia.com sheds light on the emerging priorities and behaviors of Americans looking to get away. Leveraging search and demand data and a national poll of 1,000+ Americans, results from the report include:

Read more

South Africa goes from all-time performance best to COVID-19 declines

By str – 09 Jul 2020

The COVID-19 pandemic has caused unprecedented challenges for global hospitality, with travel restrictions and lockdown measures forcing hotel closures and performance declines that exceed the levels witnessed during the global financial crisis and other challenging times for the industry. South Afr...

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Depressed Travel Bookings Seen Across All Europe

By Travel Industry Wire – 09 Jul 2020

According to the European Travel Commission’s (ETC) latest quarterly report 'European Tourism: Trends & Prospects', the global health crisis has left the tourism sector in Europe facing a crisis like no other, with heightened uncertainty surrounding its recovery. Latest forecasts indicate that trave...

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Hospitality heavyweights unite to call for ambitious package of business investment

By UK Hospitality – 08 Jul 2020

Around 120 industry leaders representing the best of the UK’s hospitality sector have written to the Prime Minister urging the Government to commit to an ambitious programme of business support and investment to stimulate the revival of the sector following the devastation caused by the COVID-19 cri...

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Traveler Survey Reveals COVID-19 Concerns

By Travel Industry Wire – 08 Jul 2020

The International Air Transport Association (IATA) released public opinion research showing the willingness to travel being tempered by concerns over the risks of catching COVID-19 during air travel. The industry’s re-start plans address passenger’s main concerns.

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Can international tourism ever recover?

By CITY.A.M. – 08 Jul 2020

We look at what might reignite demand for overseas travel and whether the downturn could profoundly change some countries’ economies.

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Egypt, Greece agree to end tourism quarantine between both countries

By Egypt Independent – 08 Jul 2020

Egypt’s Minister of Tourism and Antiquities Khaled al-Anany agreed to sign a protocol with his Greek counterpart Haris Theoharis to allow tourism between both countries except for confirmed coronavirus cases, and to provide healthcare for tourists from one country in the other.

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Coronavirus: Chancellor Rishi Sunak unveils £30bn plan to save jobs

By GuestRevu – 08 Jul 2020

Chancellor Rishi Sunak is to cut VAT on hospitality as part of a £30bn plan to prevent mass unemployment as the economy is hit by coronavirus.

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Covid-19 and tourism: what is the future of business travel?

By Oxford Business Group – 07 Jul 2020

Covid-19 dealt a body blow to the global travel industry, but there are signs that a recovery is slowly under way as policymakers make concerted efforts to meet pent-up demand for leisure tourism. However, business travel will take longer to recuperate, and may struggle to return to pre-pandemic lev...

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What should you be asking your post-lockdown guests

By GuestRevu – 02 Jul 2020

As we slowly start to emerge from our houses, and businesses start to reopen around the world, things do not seem to be the same and life can appear very different from the one we said goodbye to before lockdown. Although I think we would all love to use the term “post-covid” for so many reasons, th...

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TOURISMNew Data Shows Impact of COVID-19 on Tourism

By Modern diplomacy – 26 Jun 2020

As tourism slowly restarts in an increasing number of countries, the World Tourism Organization (UNWTO) has released new data measuring the impact of COVID-19 on the sector. UNWTO emphasizes the need for responsibility, safety and security as restrictions on travel are lifted. The Organization also ...

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Restrictions on Travel Easing as Europe Leads Cautious Restart of Tourism

By modern diplomacy – 25 June 2020

Restrictions on travel, introduced in response to the COVID-19 pandemic, are slowly being eased, allowing tourism to restart in a growing number of destinations. The latest research by the World Tourism Organization (UNWTO) shows that 22% of all destinations worldwide (48 destinations) have started ...

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UK Tourism Sector Releases ‘Good to Go’ Campaign to Spur Staycations

By Skift – 25 Jun 2020

Another stamp of approval is being created on the market intended to convince travelers it’s safe to get out there. VisitBritain has created a UK-wide industry standard and consumer-facing logo, intended to roll out as the sector in England begins to open up on July 4.

Read more

Guest Communication Essential as Hotels Exit Coronavirus Restrictions

By For-Sight – 24 Jun 2020

As hotels get ready to reopen as restrictions start to be eased across the UK and Ireland in the wake of the Coronavirus outbreak, it is important to reflect on the importance of guest communication and engagement as part of industry recovery.

Read more

Government publishes reopening guidance for hospitality Sector

By Big Hospitality – 24 Jun 2020

The Government has published a 43-page advisory document for operators preparing to reopen on 4th July 

Read more

As tourism restarts, UNWTO notes “Strong and Rapid” governments’ response to COVID-challenge

By BWHOTELIER – 24 Jun 2020

As many destinations begin to ease restrictions on travel, the specialized United Nations agency has releases its first Briefing Note on Tourism and COVID-19, illustrating efforts taken to safeguard jobs and lay the foundations for recovery.

Read more

South Africa VS Coronavirus: Billions already lost in tourism

By theafricareport – 24 Jun 2020

In the fourth part of our series on the impact of COVID-19 on South Africa, we look at its tourism and hospitality sectors. They have lost an estimated R68bn in revenue amid the coronavirus outbreak, which has necessitated national lockdowns and enforced restrictions on global travel.

Read more

Tripadvisor adds new COVID-response filters, prompts travelers to share safety details in reviews

By PhocusWire – 24 Jun 2020

Tripadvisor is making several updates to its platform to help travelers find and corroborate health and safety measures being implemented by hotels and restaurants.

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Keeping workers andcustomers safe duringCOVID-19 in restaurants,pubs, bars and takeawayservices

By HM Government – 23 Jun 2020

COVID-19 secure guidance for employers, employees and the self-employed

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Travel news: British tourism industry rejoices as hotels and campsites will reopen on July 4

By The Telegraph – 23 Jun 2020

As of July 4, "most leisure and tourist attractions will reopen if they can do safely," Boris Johnson has announced, revealing the biggest return of freedoms to Britain since lockdown.

Read more

Hotel technology does not replace hospitality, it enhances it.

By Hospitality Insights – 22 Jun 2020

Over the past three months I have spoken to many hundreds of hoteliers. Initially there was a huge amount of work for them to do to safely mothball their hotels, deal with refunding guests, furloughing staff, and dealing with the bank. 

Read more

UNWTO Calling for Responsible Restart of Tourism

By Travel Pulse – 22 Jun 2020

The World Tourism Organization (UNWTO) is once again calling on governments across the globe to restart tourism in a responsible way as the COVID-19 pandemic has led to a loss of about $195 billion in international tourism receipts over the first four months of 2020.

Read more

Reopening guidance leaked as hospitality sector awaits official advice

By imbibe – 22 Jun 2020

Drink orders will be placed on smartphone apps, restaurant menus will have fewer items than usual and nightclubs will still be a no-go, according to newly leaked government guidance on reopening

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Why the Idea of a Luxury Staycation May Save Your Hotel Post Lockdown

By GuestRevu – 18 Jun 2020

There's no doubt that when the economy enters a recession, hotels have to work extra hard to win business. The COVID pandemic has brought this to a whole new level. With the global hotel sector on its knees, no hotelier has the luxury of waiting for business to bounce back. Now is the time to get cr...

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UKHospitality welcomes publication of Scottish tourism and hospitality guidance

By UKHospitality – 18 Jun 2020

UKH has welcomed the publication of reopening guidance for tourism and hospitality businesses by the Scottish Government.

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Where can I travel this summer? Countries open for tourism

By as – 16 Jun 2020

The coronavirus has forced several countries to close borders and airline companies to ground flights but what countries can I travel to this summer?

Read more

Hospitality sectors gets a welcome boost

By The Irish News – 16 Jun 2020

BHN has teamed up with leading guest feedback and online reputation management specialist GuestRevu to launch the BoHo Awards, which will reward the boutique, lifestyle and hybrid hotels that provide the very best in guest experiences.

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Hospitality shutdown responsible for a quarter of UK's GDP fall

By Big Hospitality – 15 Jun 2020

The Goverment-mandated shutdown of the hospitality sector was responsible for nearly a quarter of the GPD losses felt by Uk business in April, according to the CGA's, latest UKHospitality Tracker. 

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UKH calls on Government to confirm hospitality reopening date

By UKHospitality – 15 Jun 2020

UKHospitality has today called upon Government to confirm a re-opening date for hospitality and tourism, to allow businesses to prepare for a return to trading.

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Time to resume global travel

By e Insights – 15 Jun 2020

GBTA, the Global Business Travel Association, welcomes the European Commission’s efforts to coordinate Europe’s re-opening and the guidelines it published on how to safely resume travel to the Schengen area.

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Tourism sector warns of massive job losses if travel only reopens widely by September

By fin 24 – 26 Jan 2017

Warnings are rising locally and internationally of widespread and severe job losses if the global tourism industry is not opened up at least by September.

Read more

HOW SOCIAL DISTANCING WILL CHANGE BARS, RESTAURANTS, HOTELS AND WINERIES

By the drinks business – 12 Jun 2020

The UK’s hospitality sector is preparing to emerge from months of hibernation in July if, and when, the government gives the go-ahead. Each venue will have its own approach.

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'Travel bubbles': Who’s in and who’s out of the plan to save global tourism

By pri.org – 12 Jun 2020

The coronavirus pandemic has brought leisure travel to a standstill. International tourism could decline by up to 80% this year, according to the United Nations World Tourism Organization. Now, just as the Northern Hemisphere enters the summer season, governments around the world are trying to revit...

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Sentiment for Travelling to Europe in the Summer Months is Weak Across the Six Key Long-haul Markets

By Hotel News Resource – 11 Jun 2020

To better understand and respond to the impact of the COVID-19 pandemic on overseas travel, the European Travel Commission (ETC), the European Tourism Association (ETOA), Eurail B.V. and the European Commission continue to monitor the shifts and trends in travel sentiment in Europe’s key overseas so...

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Committee says it’s “too soon” to re-open tourism in South Africa

By BUSINESS TECH – 10 Jun 2020

Parliament’s Portfolio Committee on Tourism met with the Tourism Business Council of South Africa (TBCSA) on Tuesday (9 June) to discuss the urgent reopening of the industry.

Read more

More Than 197m Travel & Tourism Jobs Will Be Lost Due to Prolonged Travel Restrictions

By Hotel News Resource – 10 Jun 2020

More than 197 million jobs could be lost in the global Travel & Tourism sector if barriers to global travel, such as blanket anti-travel advisories and quarantine measures remain in place, according to new research from the World Travel & Tourism Council (WTTC).

Read more

South Africa is working on a plan to decide which countries’ tourists to allow visit

By QUARTZ AFRICA – 10 Jun 2020

As recently as February, South Africa’s tourism minister Mmamoloko Kubayi-Ngubane hailed tourism as an engine of transformation in the country’s economy. Five weeks later, the engine sputtered out as South Africa, like much of the world, had to lock down the country’s borders and economy to halt the...

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Forget thrill-seeking: Holidays where you get back to nature and relax are set to be all the rage in Europe after the pandemic, according to Tripadvisor

By Mail Online – 10 Jun 2020

Getting back to nature looks set to be the new holiday trend post-lockdown. That's according to a major study by Tripadvisor, which found there has been a rise in searches in Europe for cottages and castles and hotels that offer the likes of skiing, hiking and fishing.

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Physically distanced dancing and no menus - how a re-opened hospitality sector might look

By thejournal.ie – 09 Jun 2020

SELF-SERVE BUFFETS will disappear in post-pandemic hotels, while the seating in bars and restaurants will be significantly reduced, according to new guidance for the hospitality sector published by Fáilte Ireland. 

Read more

Tourism Can Be a Platform for Overcoming the Pandemic

By Hotel News Resource – 09 Jun 2020

As UNWTO leads the restart of tourism, the Secretary-General of the United Nations has sent a landmark message to the world, highlighting the sector’s unique role in advancing the 2030 Agenda for Sustainable Development and in protecting the most vulnerable members of our societies.

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UK introduces 14-day quarantine for new arrivals

By Breaking Travel News – 08 Jun 2020

Arrivals into the UK will be expected to quarantine for two weeks from today, in a move that has caused anxiety in the hospitality sector.

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Airbnb sees a surge in demand from cooped up urbanites

By FORTUNE – 08 Jun 2020

Antsy city dwellers seeking to escape their COVID-19 refuges are road-tripping to nearby vacation rentals in surprisingly strong numbers, showing the first signs of life for an industry that essentially ground to a halt in March.

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Looking to the recovery of leisure travel demand

By Deloitte – 05 Jun 2020

The road ahead is uncertain, but early demand signals create some room for optimism

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FLEXIBLE FURLOUGH EXPLAINED: More details released on Coronavirus Job Retention Scheme

By Boutique Hotelier – 05 Jun 2020

Further details have been released on the furlough scheme as it begins to be ‘tapered out’ as the lockdown restrictions begin the lift and trading can resume.

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SA tourism industry lobbies for earlier reopening of inbound tourism

By Biz Community – 05 Jun 2020

South Africa's tourism private-sector, under the Tourism Business Council of South Africa (TBCSA), have been engaging on the Tourism Recovery Strategy currently being developed by South African Tourism.

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Britons forecast to spend £3.8bn on hospitality after lockdown

By TOPHOTELNEWS – 05 Jun 2020

A survey conducted by Caterer.com suggests consumers in Britain are chomping at the bit to get back into hotels, restaurants, bars and pubs. We take a closer look at the research, which reveals UK consumers are collectively planning to spend £3.8bn in these venues in the first week after the Covid19...

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Home Secretary confirms 14-day quarantine despite hospitality leaders’ objections

By Boutique Hotelier – 04 Jun 2020

Home Secretary Priti Patel has confirmed that the 14-day quarantine measures for people arriving to the UK from overseas will be introduced, despite strong opposition from leading hospitality businesses and tourism figures.

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Tourism business body still hopeful for wider opening by September

By News 24 – 04 Jun 2020

With an eye on preventing further severe job losses and business closures in the tourism industry, the Tourism Business Council of SA says it remains hopeful that a wider opening up of the industry is both possible and necessary. 

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UK hospitality sector faces strict reopening rules

By Boutique Hotel News – 03 Jun 2020

UK: Guidance on the reopening of hotels, restaurants and pubs is being drawn up by the government department of business, and is likely to be published this week.

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Domestic bookings will prove to be ‘silver lining’ for UK hotels until international demand returns

By Boutique Hotelier – 3 Jun 2020

The UK hotel sector’s traditionally strong domestic leisure demand bodes well for the sector’s recovery once lockdown measures from Covid-19 are fully lifted, according to a new report from global hotel consultancy HVS.

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How The Hospitality Industry Is Preparing To Do Business After Lockdown

By Forbes – 31 May 2020

Bars, restaurants hotels, and other businesses in the hospitality sector face some of the biggest challenges in reopening their doors to customers in a way that meets COVID-19 social distancing regulations.

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TOURISMUNWTO Launches Global Guidelines to Reopen Tourism

By moderndiplomacy – 30 May 2020

The World Tourism Organization (UNWTO) has released a set of guidelines to help tourism sector emerge stronger and more sustainably from COVID-19. The guidelines highlight the need to act decisively, to restore confidence and, as UNWTO strengthens its partnership with Google, to embrace innovation a...

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Analysts agree US hotels will take years to bounce back

By Hotel News Now – 28 May 2020

New forecasts predict the hotel industry has a path to recovery, but it won’t be quick and depends on a number of outside factors.

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Road to recovery for the tourism sector: The South African perspective

By Mail & Guardian – 26 May 2020

The travel and tourism industry has already suffered the most devastating setbacks since the outbreak of the Covid-19 pandemic, yet its full impact on this sector is still unknown.

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Covid-19 and tourism: can domestic travel address the slump in emerging markets?

By Oxford Business Group – 26 May 2020

With the coronavirus pandemic causing the closure of national borders and the suspension of international travel, governments in emerging markets have begun to explore whether domestic tourism can kick-start their economies.

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Visualizing the Countries Most Reliant on Tourism

By Visual Capitalist – 22 May 2020

Without a steady influx of tourism revenue, many countries could face severe economic damage.

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UK consumers could spend nearly £4 billion in hospitality sector during first week after lockdown is lifted

By Boutique Hotel News – 22 May 2020

UK: New research says pent up demand from the public for eating, drinking and travelling, could see £3.8 billion being spent in the first week after restrictions are lifted.

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US hotel workforce slowly rebuilding

By Hotel News Now – 22 May 2020

Data shows that as hotel demand returns in the U.S., hotel staffing is slowly increasing, starting with housekeeping.

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Europe promises to reopen for summer tourism in wake of coronavirus

By CNN travel – 21 May 2020

(CNN) — The world's biggest tourist playground has been roped off since it became a coronavirus epicenter, but as summer looms Europe is desperate to lift restrictions to get visitors pumping much needed cash into stricken economies.

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Hospitality Action challenges industry to clock up 20,000 miles to raise funds for the vulnerable

By Boutique Hotelier – 21 May 2020

Trade charity Hospitality Action is calling all cyclists, joggers, runners and walkers regardless of age or ability to collectively cycle, jog, run or walk 19,491 miles, the length of the entire UK coastline to raise money to support UK hospitality employees who are facing ongoing financial uncertai...

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Opinion: Collapse of Africa’s tourism industry hits rural communities and wildlife hard

By devex – 21 May 2020

One of the leading economic casualties of the COVID-19 outbreak is tourism. The impacts in Africa from a decimated tourism industry will have ripple effects into rural communities and wildlife conservation across the continent. While Africa’s leaders grapple with how to best protect and save lives w...

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CEOs reassess relationships with guests, owners, OTAs

By Hotel News Now – 20 May 2020

The CEOs of Best Western, IHG and Radisson say recovery already has started, but to get back to 2019 levels, guests must be reassured about cleanliness and owners must be convinced to spend more on operations, sales and marketing.

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International tourism is set to plunge by 80% this year – but some regions could recover more quickly

By World Economic Forum – 20 May 2020

COVID-19 has closed hotels and grounded planes for many weeks. Now the human cost of this standstill is coming into focus.

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Video conference of ministers of tourism, 20 May 2020

By European Council Council of the European Union – 20 May 2020

Ministers exchanged views on how best to take forward the implementation of the guidelines and recommendations presented by the Commission on 13 May with a view to helping member states coordinate the gradual lifting of travel restrictions and allow tourism businesses to reopen while respecting the ...

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GBTA Study Finds More Than Half of Companies Considering Resuming Travel in Near Future

By Hotel News Resource – 20 May 2020

Companies Want to See Several Health and Safety Guidelines Throughout All Travel Sectors

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UNWTO - Trust is the New Currency

By Hotel News Resource – 18 May 2020

Statement from Zurab Pololikashvili UNWTO Secretary-General  

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6 tactics we can learn from hotels in Sweden that remain open during COVID-19

By e Insights – 19 May 2020

Amid the crisis that has swept up a storm for the hospitality industry as countries across the globe implement travel and mobility bans, Sweden has yet to order any lockdowns. Contrasting sharply with the rest of Europe and beyond, Sweden has only imposed relatively lenient restrictions, meaning tha...

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Each pandemic comes with its share of innovations

By e Insights – 18 May 2020

In the April 6, 2020 edition of The New Yorker, Dr. Anthony Fauci, director of the National Institute of Allergies and Infectious Diseases in the United States, suggested that people approach the current situation with a condition-based approach mindset: “You don’t make the timeline, the virus makes...

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Who’s Booking Hotel Rooms Right Now? Vacation Optimists.

By Intelligencer – 15 May 2020

It’s obvious that travel is way down right now, but Booking Holdings, the company that owns online travel agencies including Priceline and Booking.com, helps us put some numbers to the size of the slide. Newly booked room nights through the company’s sites were 85 percent lower this April than the s...

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Survey Results: How Hotels Are Coping With COVID-19

By Hotel Online – 15 May 2020

The results are in from two Cendyn surveys polling hoteliers across the globe on how they are coping with the effects of COVID-19.  Gauge the industry pulse and read first-hand accounts of how hoteliers are dealing with the coronavirus on both an individual level and as an operation.

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Comment: What hoteliers have learned about the big two OTAs during COVID-19 crisis

By Travolution – 15 May 2020

Robin Shepperd, chairman and chief executive of Bespoke Hotels, contrasts the approaches to partnership taken by booking.com and Expedia in the coronavirus pandemic

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Revenge travelling after COVID-19: What will it look like?

By e Insights – 14 May 2020

In light of COVID-19, many people had to cancel travel plans they were excited for – be it a weekend getaway or the trip of a lifetime. Either way, recent surveys show that people who can, will want to catch up on missed travel opportunities when the crisis subsides. This has led to the hotel and to...

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These countries are making ‘travel bubbles’ for post-lockdown tourism

By World Economic Forum – 14 May 2020

As countries begin to ease lockdown measures in order to kickstart their economies, all eyes are on how international borders will reopen, thereby enabling business and tourism to resume.

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How COVID-19 is destroying Africa's tourism industry

By DW Made for minds – 13 May 2020

Africa's tourism industry has been hard hit by coronavirus lockdowns. Overnight, hotel bookings were canceled, safaris postponed and cultural tours abandoned. DW meets operators struggling to stay afloat.

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Hospitality sector needs flexible government support

By The Spirits Business – 13 May 2020

Trade associations UK Hospitality and the Wine and Spirit Trade Association (WSTA) have welcomed the extension of the Coronavirus Job Retention Scheme, which was due to end in July. UK chancellor Rishi Sunak announced the extension of the scheme to October yesterday (12 May), whereby the government ...

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Analysis: At What Occupancy Rate Can a Hotel Break-Even?

By HOTSTATS – 13 May 2020

 COVID-19 has made breaking-even more tolerable than the alternative—going broke. It's not the hand hoteliers wanted, but it's the hand they've been dealt, forcing them to approximate at what occupancy rate they can operate their hotel such that cost and revenue are equal.

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UNWTO Releases a COVID-19 Technical Assistance Package for Tourism Recovery

By Hotel News Resource – 12 May 2020

The World Tourism Organization (UNWTO) has released a Tourism Recovery Technical Assistance Package to offer guidance to Member States in response to COVID-19. The package is structured around three main pillars: economic recovery, marketing and promotion and institutional strengthening and resilien...

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Hotels' challenge: Balance hospitality with sanitizing initiatives

By Travel Weekly – 13 May 2020

Once a relatively invisible part of the guest experience, health and safety standards have been thrust into the spotlight as hotels prepare to resume operations in the wake of Covid-19.

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World Tourism Remains At a Standstill As 100% of Countries Impose Restrictions on Travel

By Hotel News Resource – 11 May 2020

Opening the world up to tourism again will save jobs, protect livelihoods and enable our sector to resume its vital role in driving sustainable development

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Coronavirus: How lockdown is being lifted across Europe

By BBC News – 11 May 2020

After almost seven weeks of lockdown in the UK, Prime Minister Boris Johnson has announced the next phase of the country's response to the coronavirus pandemic.

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Boris needs to translate an ambiguous message to hospitality this evening

By Hospitality & Catering News – 10 May 2020

The benefit of hindsight will be dutifully exercised in years to come when media scrutinise the Covid-19 pandemic, and the Government’s actions around it.

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'Europe needs a break': EU plots to restart travel and tourism despite COVID

By Reuters – 09 May 2020

BRUSSELS (Reuters) - EU states should guarantee vouchers for travel cancelled during the coronavirus pandemic and start lifting internal border restrictions in a bid to salvage some of the summer tourism season, the bloc’s executive will say next week.

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What Can You Do To Make Your Hotel Appeal To The Domestic Market?

By Netaffinity – 08 May 2020

With light finally being shed on when this will all begin to pass, it is truly time to start planning for your re-opening come July.

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COVID-19 and the F&B industry: delivery services to the rescue

By e Insights – 07 May 2020

Even before the ominous COVID-19 started to make headlines around the world, online food delivery was reaping the benefits of more widespread digitalization and a greater abundance of delivery apps. The general trend towards e-commerce, increased urban living and changing social behaviors had all be...

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How online reviews can help you attract post-Covid travellers

By Asksuite – 07 May 2020

“I hope you are well” was how emails used to begin. In recent months we have now added “in these uncertain times” to the obligatory greeting. This sense of uncertainty is likely to remain with us a lot longer than the virus remains in our populations. Uncertainty or even fear is likely to be the def...

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Connecting in social distancing: the new customer service in hotels

By GuestRevu – 07 May 2020

The COVID-19 pandemic has changed the way we live and interact with others. We are now forced to live with social distancing and that means hotels need to adapt to this new reality and to get adequately prepared for it.

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Welcoming Britain back: tourism businesses set out post-lockdown plans

By The Guardian – 06 May 2020

As the nation waits for details of the UK’s exit strategy, destinations are working on safe ways to manage visitors this summer

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World tourism faces worst crisis since records began, says UNWTO

By The Guardian – 07 May 2020

Travel industry could see an 80% decline in international arrivals for 2020 amid crisis that threatens livelihood of up to 120 million people

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Urgent Appeal to International Community to Support African Travel and Tourism Sector

By Hotel News Resource – 06 May 2020

Five international air transport and tourism bodies have launched an appeal to international financial institutions, country development partners and international donors to support Africa’s Travel & Tourism sector which employs some 24.6 million people on the African continent. Without urgent fundi...

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United States travel sector peers into post Covid-19 world

By Breaking travel news – 05 May 2020

Following a collaboration between medical experts and a broad array of businesses and organisations, the United States travel industry has outlined a vision for travel in the post Covid-19 world.

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‘Safe’ Becomes Rural Tourism Pitch to a Distancing Public

By The Wall Street Journal – 04 May 2020

Travel marketing largely went quiet as people huddled at home to protect themselves from the novel coronavirus and slow its advance. But as hints of a reopening grow, some rural destinations are seeing their remote seclusion as a selling point in anxious times.

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TripAdvisor cuts 900 staff to reduce costs amid COVID-19 pandemic

By Travel Weekly – 04 May 2020

Tripadvisor is taking the difficult step of reducing its total workforce by around a quarter, as it seeks to combat the threat of COVID-19

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Battered Global Tourism Industry Makes Reopening Plans

By The New York Times – 3 May 2020

Six months ago, the global tourism industry was celebrating a record year for travel. Now, it's decimated and facing a recovery that could take years.

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Covid-19 throws Europe's tourism industry into chaos

By The Guardian – 02 May 2020

The coronavirus crisis has flung Europe’s tourism sector into chaos, with borders closed and airlines grounded. But if that is frustrating for holidaymakers, it risks ruining holiday businesses and devastating the economies that depend on them.

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Guide to a downturn: The current crisis versus history

By Hotel News Now – 29 Apr 2020

Hotel News Now reached out to industry experts for a guide to understanding the impact of COVID-19 in comparison to past U.S. recessions including 9/11 and the Great Recession.

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The Coming Future Of Travel, In 100 Questions

By Skift – 27 Apr 2020

At Skift we pride ourselves at deciphering and defining the future of travel. In fact that has been our tagline for many years now.  With the pandemic stopping travel of all kinds and a potential global reset of travel from here on, we have lots of questions about where our sector is going.

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Why I travel

By eHotelier – 24 Apr 2020

In a world where physical distancing and travel even to a grocery store can cause harm to you and the community, here is a perspective on why I dream of travel.

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Planning for the future: hotel inventory management and distribution

By eHotelier – 23 Apr 2020

We are all aware of the health and economic crisis that we are experiencing around the world, and we have already assimilated that the tourism industry has been forced to stop its activity either by government mandate or by the lack of demand.

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Evolution of the Hotel Experience, in a New World & Key Areas for Hoteliers to Integrate Now - By Kelly Gardner

By Hotel News Resource – 22 Apr 2020

While none of us can completely know what’s in store, one thing we can count on is change, embracing it, adapting to it and doing our best to use this time well and keep morale and creativity high. Guest writer Kelly Gardner shares her insights for the hotel industry.

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Should Hotels Consider Resuming Google Ads and Other Search Campaigns?

By PhocusWire – 21 Apr 2020

After the brutal shock to the travel industry due to the coronavirus crisis, the vast majority of hotels stopped or questioned all their investments in online marketing, mainly Google Ads and metasearch.

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What Will Day One Look Like? Mower Study Reveals Consumer Approach to Post-COVID-19 World

By Hotel News Resource – 22 Apr 2020

Whether it’s tomorrow or six months from now, at some point local and state governments will begin to ease COVID-19-related restrictions and people will be free to resume their everyday lives. But will they? Independent marketing, advertising and public relations agency Mower has conducted a survey ...

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The Darwinian laws of a post Covid19 hotel market

By eHotelier – 22 Apr 2020

The coronavirus has taken an unprecedented toll on the travel industry. At the time of writing this article, every single actor is taking concrete actions and cutting costs in order to keep their head above water. As a hotelier, you most likely also had to make fast and difficult choices to shelter ...

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Top 10 Ways to Prepare your Hotel for the Rebound in Travel Demand

By Hotel News Resource – 21 Apr 2020

As Coronavirus (COVID-19) continues to impact travel globally, it is important to observe industry forecasts and trends that will ultimately shape your recovery strategy as hotels begin to plan for the initial rebound in travel demand.

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China's hotel industry finally reports increased bookings

By Tourism Review – 20 Apr 2020

As the world battles to gain a semblance of stability from the Coronavirus pandemic, China is on its way to achieving normalcy. Of all the industries in the country that are already reopening and starting a business, China’s hotel industry has experienced an increase in bookings and reservations fro...

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96% Of Global Destinations Impose Travel Restrictions, UNWTO Reports

By Hotel News Resource – 17 Apr 2020

The scale of disruption caused by COVID-19 to global tourism is shown in a comprehensive new report on travel restrictions from the World Tourism Organization (UNWTO). The landmark report, published at a time of unprecedented disruption for the sector, shows that almost all global destinations have ...

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Industry Partners: We Want to Be There for Hotels When Recovery Begins

By Hotel News Resource – 16 Apr 2020

During HFTP’s second vendor-focused Hangout on April 15, 125+ hospitality technology solution providers came together to give their perspectives on the current state of the industry, as well as what it would take for small and mid-sized hospitality tech businesses to emerge intact on the other side ...

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Hoteliers find revenue, outreach opportunities in F&B

By Hotel News Now – 15 Apr 2020

Adapting F&B offerings helps hotels maintain a connection to their communities and staff while contributing critical revenue.

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Operating Performance At Low Occupancy Levels

By CBRE Hotels – 15 Apr 2020

Since January 2020, CBRE Hotels Research has been analyzing the impact of the COVID-19 virus to understand how the societal and economic impacts of COVID-19 will influence the performance of U.S. hotels.

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Hotel marketing crisis management: successes, do’s and don’ts

By eHotelier – 14 Apr 2020

In the short term and mid-term your goal is to maintain customer relations, generate incremental cash flow where possible, cover fixed costs and keep as many people employed as possible. In the long term your goal is to recover and scale back up faster than the competitive set.

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Hotels Should Expect Business Travel to Rebound First: The Long View This Week

By Skift – 10 Apr 2020

Antibody testing could defy travel analyst expectations and cause business travel to return before leisure, but the theory hinges on the success of the testing.

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New E-Learning Platform For Hospitality Workers Launched

By CPL Learning – 09 Apr 2020

Hospitality trade body UKHospitality and CPL Learning have launched an online training platform for hospitality team members.

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Best Practices for Hotel Management Company CROs Responding to COVID-19

By Hotel News Resource – 09 Apr 2020

HSMAI hosted a Hotel Management Company (HMC) Chief Revenue Officer Virtual Roundtable on March 25 that focused on the impact that COVID-19 is having on hotel revenue optimization. In addition to discussing key indicators they are using to track how the hospitality industry is doing, HMC CRO partici...

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The Coronavirus pandemic: What should hoteliers do regarding marketing?

By eHotelier – 08 Apr 2020

The most common question we are asked these days is “what role should marketing play for hoteliers during these extraordinary times?” A million-dollar question indeed. Like you, our situation is changing every hour, and is highly unpredictable, so job one is to stay as informed as possible.

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Stay home today, #TravelTomorrow

By eHotelier – 08 Apr 2020

#TravelTomorrow has become the common thread that runs through the World Tourism Organization’s response to the current crisis, highlighting the enduring values of tourism.

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COVID-19: Insights on Travel Impact, Europe #10

By Sojern – 06 Apr 2020

With over 1.3 million confirmed cases and more than 69,000 deaths from COVID-19 globally as of 6th April, we are undoubtedly seeing significant impact across all industries around the world, including the travel industry. 

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Where Do We Go From Here? Surprising Predictions From 12 Travel Experts

By Forbes – 05 Apr 2020

When this pandemic passes, where will the travel industry be? Where will we want to go? Or will we want to, in the same ways we have before?

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Sink or swim: navigating the Covid-19 crisis and preparing for the future

By GuestRevu – 02 Apr 2020

Great insights from many industry leaders on how and what to do now to prepare for the coming change in the market.

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How hard will the coronavirus hit the travel industry?

By National Geographic – 02 Apr 2020

The COVID-19 pandemic brings travel to a standstill, causing massive job and revenue losses. Will there be light at the end of the tunnel?

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How to manage your hotel’s revenue strategy during a crisis

By PhocusWire – 02 Apr 2020

The travel industry is facing unprecedented challenges. Hotels are struggling with falling occupancy rates, while travelers are canceling trips to increase social distancing.

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Temporary Closure Digital Checklist for Hotels

By Cogwheel Marketing – 01 Apr 2020

If you are in a circumstance where you need to temporarily close or suspend operations at the hotel, here is a checklist for hotels that lists the sites you can/should update with proper messaging.

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11 ways marketing can prepare hotels for life after COVID-19

By Hotel Management – 01 Apr 2020

Though business is down now, there are a number of things marketing professionals can do during the COVID-19 pandemic to prepare for the future.

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eHotelier supports the Hospitality industry through accessible online learning

By eHotelier – 02 Apr 2020

In response to the COVID-19 crisis and as part of our continued support for the global hospitality community, a large selection of eHotelier Academy’s courses are now available at significantly reduced prices.

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This is Definitely Not the End for the Hotel Industry

By Hotel Mogel – 30 Mar 2020

The travel and hospitality business will come back. It might take a year, but we’ve weathered the OTAs and shared economy’s disruptive effects, and we will weather this one too.

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STR: Hotels In Europe Should Still Plan For Demand This Summer

By HospitalityNet – 27 Mar 2020

For hotels in Europe, we've hit rock bottom, but that means the only way is up, right? The STR EMEA update webinar, hosted earlier today by Robin Rossmann, Managing Director of STR's international business, gave us great insight into the situation Europe-wide, but with some glimmer of hope.

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Hospitality and the Coronavirus – Part 1 [video]

By Mews – 25 Mar 2020

Watch the webinar recording for "Hospitality and the Coronavirus: Accommodating the unpredictable (Part 1)"

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An insider look at the UK hospitality industry amid a crisis [interview]

By GuestRevu – 19 Mar 2020

We speak with a UK hotel's general manager about what he has been doing to weather the COVID-19 pandemic while his doors remain open.

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