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I've now worked with GuestRevu across 4 different brands and assets. Reason why I keep coming back to them is power of their data analytic tools as well as unlimited opportunities of API. Whether it's PMS, CRM or just usual social channels - GuestRevu does it all.

Liutauras Vaitkevicious
Managing Director
The Zetter Group

Managing our guest reviews and feedback has definitely helped us to improve the guest experience. It does obviously allow us to correct things when guests leave, but it also allows us to notice any patterns in guest feedback, so that we can focus on making those things right for the next guests coming in.

Sinéad Lavery
General Manager
Tara Lodge

All hoteliers need to listen to their guests and working with GuestRevu is a way of doing this quickly and easily. Not only do hoteliers get immediate feedback so we can find out where any action needs to be taken, but the guest is also encouraged to go one step further and add a review to Tripadvisor.

Jonathan Kaye
Operations Director
Cedar Manor Hotel

If there is something guests are asking for, for example, introducing a breakfast buffet at Katherine, we can act on it. It’s helped us to listen to what guests are saying and then implement it.

Adriaan Liebetrau
Head of Hospitality
The MINT Group

I do definitely think that GuestRevu has helped us get more reviews on Tripadvisor with a higher rating, and it has allowed us to encourage repeat business who are then going to leave maybe more reviews.

Sinéad Lavery
General Manager
Tara Lodge

From an internal point of view it's really powerful. We use it to inform our refurbishment programme, we understand by room type where the biggest issues are in certain bedrooms so we can focus our maintenance teams and our refurbishment into those specific areas.

David Scott
CEO
The Hotel Folk